The person or business who owes you money (the ‘defendant’) must respond to your claim within 14 days of receiving it.
What to do if you get paid
Tell the defendant when you’ve received their payment.
If you’ve been paid or made an offer you’re happy with, you must also either:
- update your claim on Money Claim Online
- tell the court centre, if you started the claim with a paper form
If you don’t get a response
You can ask the court to order the defendant to pay if they don’t respond to your claim.
To do this, you can either:
- use Money Claim Online, if you started your claim online
- fill in a request for judgment form (N227), if you started the claim with a paper form
If you disagree with the response
You might have to go to a court hearing if:
- the defendant says they don’t owe you any money
- they disagree with the amount you’ve claimed
- you don’t agree with how they’ve offered to repay you
The court will send you a questionnaire asking for more information on the case.
If your claim is under £10,000, you’ll be asked if you’d like to use the court’s small claims mediation service to reach an agreement with the defendant.
Fill in the questionnaire and return it to the court. You’ll have to pay an extra court fee.
You might be able to get some of your court fees refunded if you settle out of court before the hearing.
The judge might not award you costs if they think you’ve made no effort to agree out of court.