The 100th SEBB Grant

The ERDF South East Business Boost (SEBB) programme has been a game-changer for businesses across East Sussex, and it has been announced that 100 businesses have benefited from the scheme since it was launched in September 2017.

Offering local companies between £1000 and £10,000, the aim was to encourage business growth for start-ups and established businesses, and is provided in partnership with East Sussex County Council, funded by The European Union’s Regional Development Fund. Local businesses in the county have been awarded more than 850,000 for new equipment, technology or systems to expand premises, matched by investment from businesses themselves of £1.5 million. In a bid to boost the local economy, the funding will to create over 40 new jobs across East Sussex.

The honour of receiving the SEBB grant was awarded to Lewes-based Star Pottery. Founded by Mohamed Hamid, a potter for 35 years, he became restricted on his capacity to take on new students due to a need for newer and more efficient equipment. Funding from the SEBB grant allowed Mohamed to purchase a brand-new kiln for his popular pottery lessons, as well as manufacture a higher volume of products to expand his range of hand-decorated tableware.

Mohamed said: “Without the funding provided, we couldn’t have made this investment. The whole process was easy, and the staff were extremely helpful with every step of the application process. The new kiln will keep the workshop open to the community for another 20 years!”

Mohamed Hamid, Star Pottery

Another company that has benefited from the scheme includes Eastbourne-based law firm SO Legal. Providing services in property, commercial and business law, the founder, Hamed Ovaisi got in touch with Business East Sussex to support the purchase of IT systems, software, furniture and TV screens for conferences.

Following the SEBB funding, the business has been able to take on two new members of staff, in a bid to increase services and meet projected growth. Speaking to Hamed about the impact the SEBB grant has had on his business, he said “with the new equipment and staff members, we have been able to host free seminars in our offices for local businesses, individuals and charity groups to make use of our new facilities.”

Other examples of businesses that have received the SEBB grant include The Pished Fish in Berwick, blackShed Gallery in Robertsbridge, Lewes-based Inglis Hall and Johnson Bespoke in Hastings.

Clir Rupert Simmons, East Sussex County Council lead member for economy, said: “small and medium-sized businesses are the engine of our economy in a largely rural county such as East Sussex.

“This scheme has been very successful in helping businesses to start-up, grow and achieve their potential, creating new employment opportunities and driving economic growth in the process. The wide variety of firms to have benefitted highlights the breadth and diversity of businesses we have in the county, and their innovation, flair and ‘can-do’ attitude is very encouraging to see.”

The Head of Business Services for Business East Sussex, Ian Smallwood, said:

“I am really pleased that over the last 18 months we have been able to help so many of the businesses of East Sussex with grants that have allowed them to invest in their businesses and make things happen for them, just as it has for Mo at the Star Pottery.

The new kiln part funded by the South East business Boost grant increases his capacity and allows him to teach more of the aspiring potters of Lewes and East Sussex, which is great news.”

Although now fully subscribed the South East Business Boost grant programme will put more than £850,000 into the hands of local businesses. Keep an eye on our blog, launching soon, for updates on future funding options from your Growth Hub.

Free business support and advice continues to be available as part of the SEBB programme to local companies and provides a mentor to give businesses guidance in many areas, from financial forecasting and developing a marketing strategy to sales and customer service.

Get in touch today to find out more about the services available to help your business thrive, regardless of industry or business size, we’re here to help.

Known Unknown: How to effectively prep for any version of Brexit

Preparing for EU-Exit is about understanding how much your business will be affected and what the steps are you can take, whatever the outcome.

There is a lot of uncertainty in the business community, and whilst we could wait to see where the dust has settled, we felt that now is the time to address how businesses should prepare for the UK’s exit out of the European Union.

In the last few months, many of the East Sussex businesses we have talked to told us that they feel underprepared, most taking little or no action to prepare.

Over 90% of businesses in East Sussex have fewer than ten employees. They are the economic lifeblood of the county, they are also the most likely to be the ones unprepared for the EU-Exit.

  • Very few of us are in the position to fully comprehend the extent to which the UK’s economy legislation, finances and workforce have become tied into Europe since we joined the EEC the 1970s.
  • Nor will they be able to Judge how the single market truly affects them. Businesses who do not deal and trade directly with Europe themselves will have supply chains and customers who do. They may employ staff and workers from the EU, manufacturers may source Asian parts from European suppliers, the rights to a process may belong to an EU company.

A No Deal scenario is one where the UK leaves the EU and becomes a third country, there is no agreement to apply any part of the Withdrawal Agreement. In a Deal scenario, there is no guarantee that it will be business as usual when we enter negotiations into the framework.

Businesses waiting for answers can be more at risk than thoses taking action now.

Making your business fit for purpose is the best thing you can do, it is actually excellent business practice anyway.


Money, Manpower, Marketing


Evaluate your business, there are three principles that are common to all types and kinds of companies, the Ms:

  • Money– Your businesses’ money is working for you efficiently and effectively
  • Manpower– Your staff and suppliers are doing their best work and delivering results
  • Marketing– Your marketing is successfully reaching the right customers.

Following these principles, you have well planned for your business’ future.

Here are a few, but not all the questions that you should be considering when addressing these three principles:


  • Have you got the right money in the right place/s?
  • Have you maximised your business margins?
  • Are your terms of trade robust and your credit management on the ball?
  • Play with “what if” scenarios; what if I don’t get paid on time or indeed paid at all on a contract, what effect could it have? Just a ‘bad cold’ or could it be fatal?
  • There are many alternative funding options these days compared to traditional bank funding – whichh is the most suitable for your business?
  • If you need to invest in capital items, processes or develop new products, are there any grants you could be tap into?


  • Does your workforce have the skills, knowledge and the ability to capitalise on opportunities?
  • Do you have the skills and ability to drive your business through possibly tricky times? Are your staff willing to retrain?
  • Do you have the flexibility and ability to diversify your products?
  • Do you have the flexibility and ability to diversify your market/s, nationally or even internationally?
  • Have you stress-tested your business strategy? Have you adequately linked your activities into one coherent plan?


  • Is your business fully adapted to the digital, hyper-connected world that we live and trade in?
  • Have you considered how you might reach new markets, both in the UK and abroad?
  • Does your marketing plan support your business objectives?
  • Have you considered and looked into all avenues both online and offline for lead generation?

This list is not exhaustive, and it will take time to review your business, but following this list, you will undoubtedly make a difference.

If you do not have the time or resource to make your business ready for EU Exit, many businesses have benefited from our business navigators to get you the right advice and funding opportunities. Struggled with any of the questions posed?

Our approach will allow you to gain dividends in the long run, helping your business not just answer the questions you have, but ask the right ones.

Other Sources of EU-Exit Information.

The government has created an online tool for businesses to find the latest information on EU Exit, how they will be affected, and the actions they can take to prepare from:

Starting with a questionnaire, their sector-specific guidance can give you the information your business needs to prepare for any issues that your business may be facing in the upcoming year. From regulation and standards, intellectual property to employing an EU citizen, the website holds up to date details.

If you feel more comfortable talking over the phone, the Business Helpline is available from here:

With so much information out there, here are a selection of links from GOV.UK to important topics for your business, but please get in touch for more information:

Business growth goals for 2019

With the end of 2018 in sight, there’s no better time to start looking ahead to what 2019 may bring. Creating business growth goals and planning how you’ll implement them is a great way to mark the start of a new year in business. Here, our experts discuss how you can make your business more profitable, productive and successful:

Look in to support for your business growth goals

There is a wealth of support available for small or medium business owners. Many people are left wondering ‘what is the catch?’ when they hear what help they can apply for. The truth is, there isn’t one, but it’s important to use it before it’s gone! Whether you struggle to fulfil larger contracts or you need a grant to invest in making your business more profitable long term, if you are based in East Sussex or Kent, you can contact the local growth hub via Business East Sussex. We can connect you with the company or organisation best suited to help with your needs and assist in your business growth goals.

Invest in marketing

All ambitious business plans need a little help to get off the ground. You need to speculate to accumulate as the saying goes – and if you find your referrals or sales have stagnated, marketing can help. Deciding on the right type of campaign depends on your objectives. There’s no need to spend huge budgets initially – start small and keep track of your results. This can help you to determine where you’ve been successful and where budget should be invested.

Be more commercially aware

If you’ve built an SME, you’ll know who your customers and your competitors are. It’s important not to take this for granted though. Keep an eye out for trends and changes in your industry, including things that may affect customer buying decisions or customer ability to buy. It can be easy to get wrapped up in what you’re doing rather than asking what others are doing and how you can do better.

Futureproof what you offer

This is one goal that may seem easier said than done, but with much economic uncertainty on the horizon, futureproofing your business is important. While businesses are being advised to carry on as usual in the face of Brexit, it’s advisable to futureproof where you can. Things you can look at include ensuring you don’t rely too heavily on one area to bring in revenue and identifying future trends. Identifying any potential risks to your business as well as managing existing risks where possible is also advisable.

Tighten procedures & improve productivity

Lax accounting or management can be costly for small businesses. Ascertain where you’re spending money and what’s necessary versus nice to have. Business growth goals may require investment to be fulfilled so cutting unnecessary expenditure is recommended. Improving productivity will also save money long term.


Take things back to where it all began and innovate! It’s no secret that innovation is the key to business growth and profitability. Encourage an innovative environment among staff members and identify areas where your competitors may be lacking. This can help to present opportunities to innovate and evolve.

To find out more about support available to help achieve your business growth goals, please contact us our call our business experts on 0844 415 2260.

Start the New Year with a powerful new business plan

A business plan is a useful document for securing investment and accessing support for your company. It’s something that is often associated with start-ups who need to research their market and prove their idea is viable. However, an up to date business plan can help you determine what works for your business, where you can improve and how your market is changing. In this blog, our team of experts offer their advice on creating a powerful new business plan for the year ahead…

Review last year’s business plan

No business should go in to a new year without reviewing the successes and lessons to be learnt from the previous 12 months. Revisit your objectives – did you meet them? If not, why not? Perhaps they changed throughout the year – something in hindsight you may or may not have been able to prepare for. Think about external factors that impacted on your sales – are these likely to continue in to the year ahead? The more reflecting you can do, the better.

Take steps towards growth

Businesses often talk about growth plans, but it can seem daunting to begin to action them. Put practical steps in motion by talking to a support service such as Business East Sussex. Much of the support available to SMEs is free of charge. Discussing your plans and eligibility can show you what options are available.

Update your company profile

Your company profile may not have been updated since the early days of business. If you’ve expanded your products or services or your target market has shifted, it’s worth updating this information. It’s useful for a wealth of things including marketing and hiring new team members.

Tailor your plan to its new focus

An initial plan, created at the start of your company journey usually has to appeal to all manner of people including investors, banks, people working for you and venture capitalists. If you require an updated business plan for a specific purpose, although it’s great to keep the information varied, you can tailor the content to the areas your reader will be more interested. For example, if you’re looking for further financial backing, make sure the numbers add up.

Tidy up the financials

Any solid business plan should cover the financials. As an established business, you should have figures to back up your claims in your new business plan. As an SME you should have more of an idea about income, outgoings and profits meaning you can be more specific and confident in your projections.

Find out more about creating a new business plan or business growth by contacting us.

BES Connect – Event Q & A with Ian Smallwood

Last week saw the first BES Connect event take place at The View Hotel in Eastbourne on Wednesday 7th November. The event brought introducers and business advisors together for a morning of networking with service providers from around the county. The aim of the event was to enrich and enhance the position of the business advisor by offering the opportunity to talk to trusted providers all under one roof about how they too can help business owners from around Sussex.

The event included talks from some of the South East’s leading business support providers including The Department for International Trade, the Manufacturing Growth Platform, the Green Growth Platform and Locate East Sussex. Guest speakers also included local business champion and MP for Eastbourne Stephen Lloyd.  Business East Sussex would like to say thanks to all those who contributed to the event, and we hope you found it valuable.

Ian Smallwood is the Head of Business Services at Business East Sussex, and the organiser of BES Connect. Here, we ask about the inspiration behind the event and his advice for getting the most out of the support available to businesses in East Sussex…

What was the idea behind the BES Connect event?

The aim of Business East Sussex is to consistently seek new ways to ensure we can put clients in touch with the best support services for them. We do this in many ways, but we know often business advisors and introducers are time poor. We felt that if we could offer the opportunity to speak to finance, marketing and business experts under one roof, we could help to make business support accessible and offer the chance to build face to face relationships. We also really wanted to show that there is no catch to the support. It’s there for the taking, it’s just that many people don’t know or assume accessing it is a hassle, which it isn’t.

What do you find are the challenges for business introducers?

We find that often as the role is so varied and demanding, introducers need to know what support is available and that it is reliable. Our team offers a wealth of experience for introducers and have spent many years building relationships with providers we trust and are happy to recommend. It can often seem as if it’s hard to decipher who the best people to contact are – the event aimed to show introducers what kind of support is out there and offer a contact for each of the support providers.

What were some of the notable points of the event?

We were very fortunate that some of the most innovative growth platforms attended the event to impart their expertise and let people know what help they can offer. We were also thrilled that MP Stephen Lloyd wanted to be involved in the event. He has helped to secure funding for Eastbourne’s new shopping centre, and has played an integral role in supporting business development in the town, so it was great to hear his thoughts. Stephen encouraged businesses to access advice and to accept the support on offer. The Q&A sessions proved really valuable, giving people the chance to bounce thoughts about business in the region and support around the room.

What one piece of advice would you give to business owners in Sussex?

Don’t underestimate the support available across the region. There’s everything from mentoring to grants, so if you have plans for growth, come and discuss them! There are plenty of organisations who can help, and the Business East Sussex Growth Hub can point you in the right direction if you’re unsure who to contact.


To find out more about business support available in East Sussex, please contact us.

How to cope with sudden business growth

Sudden business growth can be exciting, but small businesses can find upscaling a challenge if it comes about suddenly. Growing your business is often the ultimate business goal, but it does require you to be adaptable. Here, our business experts offer advice on fulfilling large contracts and coping with sudden business growth:

Have a plan

When business growth comes around suddenly, it can seem easiest to muddle your way through it. Having a proper plan in place can help to ensure things run smoothly from your end, but also help you to provide the best possible products or services to your clients. It can be easy to think short term, but your plan should be sustainable further down the line.

Look at your finances

Finances can be one of the trickiest things to manage as a small business owner. It’s time consuming, but crucial to get right. If your business is expanding, think about all of the additional expenditure you may have. Taking on additional staff and streamlining processes costs money. Keeping track of outgoings and invoices is imperative – be sure to set clear payment terms if you don’t already have them.  Credit checking prospective clients and suppliers can help to give you reassurance about payments. If you need access to funding to support your business growth plans, you can apply for a grant.

Think about operations

Naturally, one of the most important things to consider during expansion is whether you can actually deliver operations wise. What’s more, can you deliver on budget and on time? Be sure that you can manage client expectations where possible and outline what’s expected from both parties and by when. It’s important not to over commit – don’t win big money business but overlook reputation and client satisfaction. Things to consider include whether you need more staff, whether you need to change your processes or automate and update systems.

Be adaptable

When you own a small business it can sometimes be hard to relinquish control and accept that others may have valuable insight to offer about certain aspects of running your company. Instead of being protective over your current way of operating, listening to others can help you see things from a different angle. Growth often requires a level of change and being open and adaptable can help make the process run more smoothly for everyone involved.

Consider who your valuable customers are

It can be tempting to view having as much business as possible to be the goal, but ultimately, it’s better to focus on those customers who bring the most value to your business. Trying to please everyone means you could be unwittingly overlooking those who matter the most to you long term. If you are unsure about any aspects of business growth, you can consult a Business East Sussex advisor who can offer advice to help.

Get your core team in place

Don’t underestimate the importance of a loyal and skilled team in dealing with sudden expansion. Good staff can be hard to find, so thinking about what you can offer employees as well as what they can offer you is important. Think about the skills your business needs that it doesn’t currently have in order to fulfil your growth ambitions. Start with the most pressing need – if you urgently require a specific skillset, prioritise in order of importance.

To find out more about support available please contact us or call 0844 415 2260. If you are an introducer supporting an SME, you can register your interest in our Business East Sussex Connect event to find out more about our services.

Could your company benefit from a business grant?

If you own a small or medium sized business, it’s likely you’ll have thought about plans for expansion and the funding needed to take on that new contract, buy new equipment or deliver your services on a larger scale. A business grant is a great way to get access to funding where you may previously have struggled – and what’s more, the money is free!

Understandably, sometimes the jargon that comes with business finance puts entrepreneurs and business owners off, so here, our team of experts have compiled a list of some of the most frequently asked business grant questions:

Why are business grants available? What’s the catch?

Put simply, there is no catch! Business grants are available for small and medium sized businesses operating in the East Sussex area. The money has been made available via the European Regional Development Funding (ERDF) and the South East Business Boost. The ERDF aims to help economies flourish and invests in regions to enable growth and opportunities. The grants available mean if you fund 70% of the capital item’s cost, we can fund up to 30%!

What can I use a business grant for?

There are a number of potential uses for the business grants that are available including buying new equipment or machinery and investing in streamlining processes. You are not able to gain funding towards running your business as it stands, you must be able to prove that the item you’re applying for funding towards is going to help you grow your business and expand.

Examples of recent uses businesses have had for grants include a Hastings based Coach Company buying a new coach, and a bespoke furniture manufacturer, a promo company and an Arboriculturalist using their grants towards new equipment. You can read case studies from some of our recent grant success stories to find out more.

How much money can I get?

The business grant money has been made available so that up to 30% of the cost of a range of capital items can be funded.  The amount you’ll be able to get varies dependent on certain factors, but the grants available range from £1000, right up to the sum of £10,000.The amount of funding each business can apply for is generally determined by the business’ needs and project. The whole application process can take as little as one month.

How do I know if my business is eligible?

There are a number of criteria your business should meet in order to be eligible to receive a grant. You can find out more about exempt industries and what your business should do in order to tap in to the funding available by visiting our grants page.

What happens during the application process?

Applicants will generally go through a three stage process. Initially, a business’ eligibility for the grant will be checked. If the applicant meets the criteria, then the project up for funding will be assessed. The final step involves filling in the full application – this is usually done face to face with a Business East Sussex advisor. This part of the process usually takes between 1-1.5 hours. This will then be looked at by the panel once submitted. No references are required.

Is there other business support available from Business East Sussex?

Yes! Our business support services extend beyond helping with access to finance. We can also offer access to business mentoring for applicants. Our team of experts can guide you through the application process for finance access, as well as advising on business growth and fulfilling large contracts.

How do I find out more or apply for a grant?

You can find out more at any time by contacting our friendly team of business experts. If you are a consultant supporting a business owner and would like to meet other businesses and the Business East Sussex team to find out about services available in East Sussex, you can register your interest in our Business East Sussex Connect event taking place in Eastbourne on November 7th. Please note, due to limited spaces for this event, the event will be invite only. Please register your interest by and one of our team will be in touch.

You can apply for a grant by contacting our team who will be able to guide you through the next steps.

We are Hiring: Growth Hub Navigator

JOB TITLE– Growth Hub Navigator

TEAM – Business East Sussex

LOCATION – Hastings

REPORTING TO – Growth Hub Manager

SALARY – £25,000-£27,000

CLOSING DATE: 27th July 2018 (Interviews expected w/c 6th August)

Please email with a copy of your CV to request an application form.


To raise awareness of the support available through the Growth Hub to help businesses to grow


  • To promote the services of the Growth Hub
  • Represent the Growth Hub at appropriate marketing events, exhibitions, networking events and other relevant meetings
  • Proactively build market awareness of services through social media, building relationships, networks and client referrals
  • Identify the most appropriate referrals to both local and national providers
  • Ensure impartial and transparent referrals to local, national and private providers
  • Determining the businesses needs by questioning and listening to their requirements
  • Completion of business diagnostics and ongoing support
  • Follow-up referrals with businesses and providers to monitor take-up and level of satisfaction
  • Relationship management
  • Maintain accurate and up to date records including regular and timely updating of CRM
  • To support continual process and service improvement
  • To undertake such other tasks as considered appropriate by your Line Manager or Chief Executive

Contact and Communication

  • With individuals and businesses wishing to grow their businesses
  • With external partners, funders and stakeholders
  • With colleagues and partners to projects


  • Achievement of key contractual targets
  • Businesses correctly advised and signposted on services and support available
  • Ensuring delivery of the Group’s business plan objectives and targets
  • Colleagues satisfaction with support for specific projects
  • Adherence to all Data Protection, Confidentiality and Compliance protocols
  • Meeting prescribed targets relating to our quality and contractual standards, including ensuring the CRM system is up-to-date at all times.

Financial Accountability – None

Employees responsible for – None



Education, training and qualifications


  • Educated to Level 3 standard or equivalent


  • Professional business qualification

Skills, knowledge and abilities


  • Ability to work accurately and to tight deadlines.
  • Good communication skills, written and oral.
  • Presentation skills including the use of Powerpoint
  • Flexibility – the role will require significant flexibility in being able to work across a range of projects, and with a range of stakeholders
  • Strong organisational (including time management)
  • Determining the businesses needs by questioning and listening to business – both face to face and telephone
  • Highly developed networking skills
  • Numeracy, computer skills, including the use of spreadsheets, word processing and other relevant software packages
  • Knowledge of the local economy and wider economic influences
  • Preparation and delivery of presentations
  • Identification and signposting of leads


  • Credit analysis and risk/debt management
  • Financial analysis/credit assessment
  • Coaching and/or mentoring
  • Decision making
  • Understanding of marketing and sales
  • An understanding of the projects being delivered and target beneficiaries
  • An understanding of the range of business support, training and finance offered



  • Working with and providing advice to, and understanding the needs of, businesses (of different sizes and sectors) and stakeholders
  • Customer Service Representative or business support/enquiry handling background


  • Previous experience in a commercial/financial environment
  • Previous inward investment/commercial property experience

Personal attributes


  • The ability to work as part of a team, within an office environment but also self-motivated to work alone in a peripatetic capacity
  • Ability to work with a range of people including the general public, partners and public sector colleagues.
  • The ability to work to deadlines, with good time management and efficient work patterns.
  • Ability to work on own initiative
  • Creativity – the ability to generate solutions for businesses
  • Ability to establish and build relationships with external parties, other business partners and key influencers
  • Ability to assimilate new information readily and to apply it practically

Role Specific Requirements

  • Ability and flexibility to travel within the county and more widely to ensure the delivery of outcomes is an essential of this role
  • Networking is a core part of the role and you may be expected to attend these events outside of the core working hours
  • It is expected that the successful applicant will have access to a suitable vehicle which will need to be insured for business use. Costs incurred for vehicle use for activities in connection with the position will be reimbursed at an agreed rate per month.

Closing date: Friday 27th July

Please email with a copy of your CV to request an application form.

Business East Sussex Support Sessions come to Brighton!

The team at Business East Sussex are pleased to announce they will be exhibiting at this year’s Let’s Do Business Brighton exhibition as part of the innovative new Enterprise Zone. The zone, sponsored by Barclays Eagle Labs will feature local business support services offering exhibitors and exhibition goers the opportunity to find out about business growth, funding and support sessions.

Among the support services on offer from the BES business experts, will be access to finance including grants that are available now for SMEs in the East Sussex area. Available through the European Regional Development Fund, the grants available for businesses in the region start from £1,000 and go up to a maximum of £10,000. The Enterprise Zone support sessions will enable companies to find out if they could be eligible and how to begin the application process.

There will also be the opportunity to put questions to Business East Sussex’s Business Support Navigators in real time following previous support sessions instrumented via the hashtag #AskFred. The Business East Sussex team, made up of 10 business experts, each with their own area of expertise, will also be informing visitors about free events taking place in the local business community including Ready for Business events for start-ups and entrepreneurs, and marketing workshops to help businesses with promotion.

This year’s exhibition takes place at a new venue, the Amex Stadium in Falmer on June 14th and will offer an exciting array of speakers, stands and networking opportunities. For those wanting to make the most out of the day, there will be a pre-event networking breakfast with Juice FM at the Stadium, and post-expo exhibitors and visitors are invited to network in the Sussex Skills Solutions Lounge while watching the first game of the 2018 World Cup.

The Business East Sussex team have a wealth of experience offering support services and funding to a number of businesses from a variety of industries – you can read about ways they’ve recently helped other businesses and may be able to help you too by visiting our case study page. In total over the last 12 months, the 10-strong team has engaged with over a thousand businesses, as well as offering support consultations to 450.

Business East Sussex is hoping to extend its offering of support and access to funding to more female entrepreneurs across the county, following a successful 12 months helping female led businesses. This has led to Business East Sussex sponsoring the Medium Business category at the JP South Events Women in Business awards taking place this July. Judging for the event takes place on 29th May and the panel will include a member of the Business East Sussex team.

Ian Smallwood, Head of Business Services for Business East Sussex says “The Business East Sussex team is often out and about in East Sussex meeting businesses and spreading the word about how owners can benefit from our services. It’s great to be a part of this year’s Enterprise Zone, which makes life for busy and time poor business owners easy by offering a number of support services all under one roof. The Business East Sussex team is looking forward to meeting everyone on stand B1 on June 14th.”

To find out how Business East Sussex could help your business please visit the contact us page.

To find out more about the Let’s Do Business exhibition and Enterprise Zone, or to pre-register please visit

Managing a business while on holiday

Research suggests that many entrepreneurs find taking a holiday challenging, as managing a business while on holiday can be difficult. With the UK’s early heatwave making many consider taking time off to enjoy the weather; it raises the question of how entrepreneurs flying solo or managing small teams can get a well-earned break without relinquishing control over their business.

While many entrepreneurs and business owners decide to forgo holidays in favour of building their companies, there are plenty of reasons it’s wise to take a break. Here, our team of business experts offer their advice for managing a business while on holiday without taking your eye off the ball:


  • Prepare – It seem easier said than done, but ensuring you start preparing for your annual leave in sufficient time can help you to feel more comfortable about going away. Think about what you have scheduled in for that time in advance, and prepare and delegate as necessary. Managing a business while on holiday is easier if you let any important contacts know you will be away and your return date so that you know you won’t be missing anything important.


  • Learn how to delegate effectively – When you start a business, it’s tempting to want to keep control of many things. It’s good to get in to the practice of delegating if you have a team, as it will stand you in good stead for when work becomes unmanageable. Managing a business while on holiday is easier done if you’re not trying to run things alone. Think about the strengths of your team and what they like to do – people generally respond better to being given tasks if it’s something they enjoy or excel at. If you’re flying solo, consider making it clear when customers / suppliers can expect replies from you and see if someone you trust is able to handle any emergencies in your absence if necessary.


  • Make sure your handover is clear – It’s unfair and won’t go down well if you land work on staff without making sure everyone knows what they’re doing and how to do it. The key to managing a business while on holiday is to create a handover where tasks and priorities are clearly outlined. Make sure you’ve sent it round with sufficient time for people to ask questions if they don’t understand to minimise the risk of being contacted while you’re away.


  • Do research on your holiday destination – Most places have Wi-Fi, but be sure to check if you are going somewhere remote if you will be able to receive and make calls or emails. Be sure to let people know times you definitely won’t be contactable – EG when you are on the plane and who they should contact instead in case of an emergency.


  • Schedule and automate where possible – Scheduling and automating processes can help to keep things ticking over while you are away without the need for passing work over to someone else. There are plenty of services out there that can help to make life easier when managing a business while on holiday.


  • Set aside a specific time to check in with colleagues – and stick to it! It’s tempting to check emails by the poolside, but especially if you’re going away with family, time away from checking in at work is healthy. If you know you’ll want to check emails and calls set aside a specific time frame and stick to it. If things can wait until you return, only deal with what’s urgent.


  • Don’t forget to set your ‘out of office’ – This will stop you being chased by people for things so can help you to really get the break you deserve. It’s wise to add the date of your return so people know when to expect a reply, and a note explaining what to do if the matter in question is urgent.


  • Have a clear diary for when you return – Managing a business while on holiday becomes much less stressful if you know you have set aside time to catch up on your return. Don’t over fill your diary the week you are back and set aside time to catch up with your team as well as your emails.

To find out how the business experts at Business East Sussex could help you better manage or grow your start-up or SME, please contact us here or call us on 0844 415 2260

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